sparklyseolOrder processing
- Orders are generally processed within 1-2 business days after payment confirmation.
- Orders placed on Sundays, public holidays, or during high-volume sale periods may take longer.
- Custom or made-to-order items may require additional preparation time if mentioned on the product page or order communication.
Delivery timeline
- Delhi/NCR orders usually arrive within 1-3 business days after dispatch.
- Other Indian cities usually arrive within 3-7 business days after dispatch.
- Remote locations, courier delays, weather, strikes, festivals, or incorrect addresses may extend the timeline.
Shipping charges
Shipping charges, free delivery offers, and the final payable amount are shown during checkout before payment. Delivery charges may vary based on offer settings, order value, delivery location, or courier availability.
Tracking
Once an order is dispatched, customers can check order status from their account page. If courier tracking details are available, we may share them by email, phone, or account update.
Delivery address and failed delivery
Customers must provide a complete and correct address, phone number, and email. If delivery fails because of incorrect details, customer unavailability, refusal, or repeated failed attempts, additional shipping charges may apply for re-dispatch.
Package inspection
Please inspect the package at delivery. If the package appears opened, damaged, or tampered with, contact us as soon as possible at sparklyseol@gmail.com with photos and order ID.